Support

Stuck, found a bug, or got plonked unfairly and want to argue about it? Two routes:

Read the help page first

Most questions ("why didn't it act?", "how do I exempt mods?") are answered in Help. The answer to the first one is almost always: you're still in monitor mode.

The support server

Join the support server — it's shared with unfurl, plonk's sibling bot, so one server covers both.

When you report a problem, include: your server name, the rough time it happened (with timezone), and what you expected versus what plonk did. If it's about a specific detection, the line from your mod log channel says everything we need.

Data requests

Deletion requests for your data are handled per the privacy policy: bring your Discord user ID (or server ID for admins) to the support server.